17 WAYS to DEAL WITH AN ANGRY CUSTOMER! (Customer Service Skills Training!)
17 WAYS to DEAL WITH AN ANGRY CUSTOMER! (Customer Service Skills Training!) #interviewquestionsandanswers #customercare #customerexperience #customerservice #angrycustomer #customerskillstraining #dealingwithcustomers 👇👇👇 ** ENROL IN MY CUSTOMER SERVICE TRAINING COURSE **    • CUSTOMER SERVICE TRAINING COURSE! (Custome...  Dealing with difficult and angry customers is not easy, unless that is, you know the things to say and strategies to use to quickly and effectively de-escalate the situation! If you want to know the 17 best ways to de-escalate and calm down an angry customer, watch this video! PLEASE SUBSCRIBE TO MY CHANNEL AND GIVE THE VIDEO A LIKE! 🤩 17 BEST WAYS TO DEAL WITH AND QUICKLY DE-ESCALATE AN ANGRY CUSTOMER. 1. Stay Calm and Collected 00:50 2. Listen Actively 01:27 3. Show Empathy & Acknowledge Their Feelings 02:00 4. Maintain Positive Body Language 02:33 5. Apologize Sincerely 03:01 6. Avoid Blaming The Customer or Making Excuses 03:31 7. Ask Clarifying Questions 04:26 👇👇👇 ** ENROL IN MY CUSTOMER SERVICE TRAINING COURSE **    • CUSTOMER SERVICE TRAINING COURSE! (Custome...  8. Speak Softly and Slowly 04:59 9. Keep Your Promises 05:42 10. Provide Solutions 06:26 11. Set Clear Expectations 06:57 12. Take Ownership Of The Customer’s Problem 07:41 13. Offer Something Tangible 08:00 14. Use The Customer’s Name 08:25 15. Offer a Next Step 09:30 16. Follow Up With The Customer 09:56 17. Be Professional & Remember You Are Representing Your Company’s Brand! 10:18 MORE GREAT CUSTOMER SERVICE SKILLS TRAINING VIDEOS ON YOUTUBE Customer Service Training Course    • CUSTOMER SERVICE TRAINING COURSE! (Custome...  Customer Service Interview Questions And Answers    • CUSTOMER SERVICE Interview Questions & Ans...  Customer Service Agent Interview Answers    • CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS...  CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:   / richard-mcmunn-coach  👇👇👇 ** ENROL IN MY CUSTOMER SERVICE TRAINING COURSE **    • CUSTOMER SERVICE TRAINING COURSE! (Custome... Â
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