Data Cloud Keynote | Customer Success Through Data and AI | Dreamforce 2024

Learn how Data Cloud finally solves the decades-long challenge of data fragmentation and becomes the trusted foundation for all your AI initiatives. This keynote dives into why Data Cloud is the center of the universe for customer success, driving revenue and powering the next era of generative AI. Unify all fragmented data, from your CRM and website to massive data lakes, into a single, real-time customer profile. Discover why harmonized data is the only ingredient for successful AI. Data Cloud grounds your AI models, powering intelligent, assistive agents that work alongside your sales and service teams in real time. This unification is a major sales revenue driver, leading to better cross-sell/upsell opportunities and delivering superior, seamless customer experiences. Data Cloud is the ultimate game-changer for your business. Learn more about Data Cloud: http://salesforce.com/data For the full Dreamforce 2024 Digital Experience, Visit Salesforce+: https://www.salesforce.com/plus #Salesforce #Dreamforce #SalesforceAI Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook:   / salesforce   Twitter:   / salesforce   Instagram:   / salesforce   LinkedIn:   / salesforce   About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.