Managing Listener Feedback And Criticism

We're talking through creating a healthy feedback filter so you can tell the difference between criticism that helps, confusion that needs clarification, and negativity that deserves to be ignored! We discuss where podcasters are likely to get feedback, why public comments can feel so much heavier than private messages, and how to stop one bad review from drowning out all the people who are cheering you on.Links mentioned in this episode:Beach Too Sandy, Water Too WetThis American Life: Everyone's a CriticHappy to Help: Using Psychology to Thrive in Customer Support with Melody Wilding Buzzcast: 8 Tips To Make Podcasting more Fun And Less Like A ChoreBuzzcast: How To Get Listeners To Actually Do What You AskBuzzcast: Creative Ways To Use Voicemail In Your Podcast 00:00 Get By With A Little Help From My Kids 02:50 Build A Healthy Feedback Filter 07:56 Tips For Handling Negative Interactions 11:30 The Critique That Hits Your Insecurity 17:11 Craft Feedback Versus Taste Policing 26:10 Trolls, Boundaries, And Positivity Files 31:32 Going Through Our Own Listener Feedback 36:35 Fan Mail 47:49 Post Show: All Fun And Games...