Managing Problem-Solving Teams in Daily Meetings

When you’re managing problem-solving teams, the goal is to make sure their efforts directly contribute to your performance metrics. Too often, teams work on solving a problem, but the results never find their way back to the process owner, leading to wasted time and effort. In this video, I’ll explain how to manage these problem-solving teams effectively, making sure they are integrated into your Cycles of Excellence and, in particular, your Control Cycle. The focus is on ensuring that any problems discovered in the process or performance standards are systematically solved with a root cause analysis approach. The key is not just to have a team solving problems but to guide them through a structured method. From defining the problem, taking direct actions, diving into root causes, and finally implementing and sustaining countermeasures, each step needs to be tracked and supported. I’ll walk you through the six essential steps in managing a problem-solving effort, highlighting the importance of multidisciplinary teams, temporary control measures, and why sustaining those improvements is crucial for long-term success. To make this system work in practice, you need to integrate it into your daily management routines. I’ll share how to use daily meetings to track problem-solving efforts, how to decide how many resources you’ll allocate, and why limiting the number of active problem-solving teams is key to maintaining focus and driving results. You’ll learn how to align problem-solving with your KPIs and ensure management has a direct line of sight into the progress of each team, keeping efforts on track. #ContinuousImprovement #OperationalExcellence #RootCauseAnalysis    • Managing Problem-Solving Teams in Daily Me...   00:00 How problem-solving fits into the Control Cycle 03:49 Six steps to structured problem-solving 09:40 Tracking problem-solving efforts in daily meetings 16:19 Why focus is key to solving important problems Interested in working with me to boost Operational Excellence in your organisation, or perhaps a more personal coaching on your CI career? Check out my website for details or go to my contacts page directly (www.tommentink.com/contact)