How Managers Can Effectively Control Processes to achieve Operational Excellence

If you’re struggling to prevent recurring problems or to ensure your operations consistently meet performance expectations, it’s time to take a closer look at process control. Without proper control over your processes, achieving sustainable change and maintaining high performance can feel like an uphill battle. In this video, I introduce process control as a key part of the Cycle of Control, explaining why it’s so important to monitor the inputs that drive your outputs. By focusing on the process itself, you can stop problems before they arise and set your operations up for long-term success. The core of process control lies in monitoring the four key elements: machine, materials, methods, and man. These are the areas you need to keep in check to ensure your processes are performing as they should. But it’s not just about checking machines or materials in isolation—it's about making sure your people are well-trained and that the methods being followed are aligned with best practices. As a manager, it’s your job to implement these checks, but it’s just as important that you offer support to your team, helping them to meet the necessary standards. To achieve effective process control, you need regular, focused audits that assess the input standards and identify any issues before they affect performance. These audits are not about finding fault, but about fostering an open dialogue between managers and employees. This ensures that any barriers preventing your team from meeting standards are addressed early on. By keeping audits frequent and targeted, you can ensure that improvements are sustained and help your team stay aligned with your organisation’s performance goals. #continuousimprovement #processcontrol #operationalexcellence    • How Managers Can Effectively Control Proce...   Chapter Titles 00:00 Understanding the 4Ms of Process Control 03:42 The Role of Managers in Process Control 07:02 Overcoming Barriers to Following Standards 10:10 The Importance of Focused Audits 16:15 Ensuring Sustainability through Regular Checks Interested in working with me to boost Operational Excellence in your organisation, or perhaps a more personal coaching on your CI career? Check out my website for details or go to my contacts page directly (www.tommentink.com/contact)