The GREAT Advantage: Part 1 - Winning the Call

Shelly VanEpps shares why people skills drive practice success and introduces the GREAT Call Process—a proven system to turn phone calls into lasting patient relationships and more scheduled appointments. Resources: All-Star Live Dental Training Events: https://allstardentalacademy.com/live... Dental Coaching: https://allstardentalacademy.com/dent... Dental Practice Growth Webinar: https://allstardentalacademy.com/webi... About Shelly VanEpps Shelly is the VP of Business Development & a Mastery Coach with All-Star Dental Academy. By aiding in the growth and expansion of All-Star, Shelly’s passion for dentistry allows the company to focus on guiding dentists and their teams towards achieving their vision of a successful dental practice. Because each office has their own definition of “success” Shelly focuses her attention on customized coaching by applying her 21 years in the dental field to each department within the office. In addition, as a John Maxwell Certified Leadership Coach, Shelly enjoys working with doctors and office managers on shifting their approach from a managerial approach to a more effective leadership style. About Alex Nottingham, JD, MBA Alex is the CEO and Founder of All-Star Dental Academy®. He is a former Tony Robbins top coach and consultant, having worked with companies upwards of $100 million. His passion is to help others create personal wealth and make a positive impact on the people around them. Alex received his Juris Doctor (JD) and Master of Business Administration (MBA) from Florida International University.