Rapport Toolbox

Discover how mastering rapport can transform your dental practice. Heather and Alex share proven techniques to build trust, strengthen patient relationships, boost case acceptance, increase referrals, improve retention, and create a culture that drives long-term growth and loyalty. Resources: All-Star Live Dental Training Events: https://allstardentalacademy.com/live... Dental Coaching: https://allstardentalacademy.com/dent... Dental Practice Growth Webinar: https://allstardentalacademy.com/webi... About Heather Nottingham Heather is the VP of Training & Phone Skills Instructor at All-Star Dental Academy. She is a former retail sales trainer and manager for Bloomingdale’s, Kate Spade, and Theory, and a top new patient coordinator for a multi-million-dollar high-end dental practice where she personally increased revenue by over a million dollars in less than 18 months. She has over 24 years worth of customer service, training, and phone experience, and designed the All-Star Dental Academy Phone Success Course as well as the GREAT Call® Process. About Alex Nottingham JD MBA Alex is the CEO and Founder of All-Star Dental Academy®. He is a former Tony Robbins top coach and consultant, having worked with companies upwards of $100 million. His passion is to help others create personal wealth and make a positive impact on the people around them. Alex received his Juris Doctor (JD) and Master of Business Administration (MBA) from Florida International University.