Great Compliance Starts with Great People: Hear Tom Kline's Expert Panel On Human Side of Compliance

Great Compliance Starts with Great People. At the Fixed Ops Roundtable, Tom Kline had the opportunity to moderate a discussion with an outstanding panel of dealership, HR, legal, and operational leaders on one of the most important topics facing automotive retailers today: the intersection of Human Resources, Compliance, Culture, and Fixed Operations. Joining me were: • Kristina Vaquera, Partner, Jackson Lewis • Fleming Ford, Director of Strategic Growth, NCM Associates • Ally Peters, Fixed Operations Director, Jaguar Land Rover San Antonio • Sean Kingrey, Vice President of Fixed Operations Together, we explored: ✔ Why HR should be viewed as a strategic partner—not just a compliance function ✔ Hiring practices that help dealerships attract and retain top talent ✔ The importance of communication between operations and HR teams ✔ Exit interviews, workplace culture, and employee retention ✔ Legal and compliance risks that dealership leaders often overlook ✔ Training, leadership accountability, and building stronger teams ✔ Practical ways to create a workplace where employees want to stay and grow One of the strongest themes from the discussion was simple: compliance is not just about policies, procedures, and paperwork—it's about people. Whether you're a Dealer Principal, General Manager, Fixed Operations Leader, HR Professional, Service Manager, or Compliance Officer, this conversation offers actionable insights that can help reduce risk, improve culture, and strengthen dealership performance. Special thanks to Ted Ings and the Fixed Ops Roundtable for bringing together industry leaders to discuss the challenges and opportunities facing today's automotive retailers. Subscribe for more dealership compliance, HR, risk management, and operational best practices. #TomKline #BetterVantagePoint #DealerCompliance #AutomotiveCompliance #HRCompliance #DealershipHR #FixedOps #FixedOperations #ServiceDepartment #PartsDepartment #DealerLeadership #DealerPrincipal #GeneralManager #AutomotiveRetail #AutoDealer #DealershipOperations #WorkplaceCompliance #EmploymentLaw #RiskManagement #DealerTraining #ComplianceTraining #EmployeeRetention #DealershipCulture #NCMAssociates #fixedopsroundtable ***** Keeping operations running profitably, securely, and legally can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping all over the place! Tom Kline is a third generation “car guy” and former dealership owner with more than thirty years of experience. Kline is the Lead Consultant & Founder of Better Vantage Point, a specialty consulting firm focused on protecting and safeguarding dealers by employing targeted risk transference, regulatory compliance, and risk mitigation techniques. Additionally, Kline works with both tech and start-up companies and routinely provides expert witness testimony to defend dealerships against lawsuits. Kline’s writing and ideas have been featured in multiple prominent national publications, such as the Wall Street Journal and Automotive News. Kline works with both publicly-held and private dealerships, routinely speaks at national conferences and 20 Groups, and frequently presents webinars on current events. Tom has received various trade group endorsements and is a sought after podcast guest. For more information: Phone Number: 757-434-7656 Email Address: [email protected] Website: https://bettervantagepoint.com Website: https://tucktheoctopus.com Website: https://alwaysdobetter.com/howwehelp YouTube Channel: https://www.youtube.com/channel/UC-yt... LinkedIn Profile:   / tompkline   Facebook Profile:   / tom.kline.754   To Buy The Book: Sold on Amazon or wherever books are sold Tuck The Octopus Book Reviews: “It’s rare to read a book in which every single chapter offers value. That is the case with Tom Kline’s book, "Tuck the Octopus". Zany title aside, each chapter contains an independent, well-researched essay offering concrete instruction to make governance, risk and compliance (GRC) improvements to your business – specifically car dealerships. And, Tom uses his sizable wit to make it all interesting. Make no mistake. This book contains lessons for every business. Open to any page and start reading. You will be smarter – and more profitable -- for it.” Jennifer Sanford, Vice-President, automotiveMastermind The information contained in this video is for educational and entertainment purposes only. Some of the contents have been derived from various sources. While the author has endeavored to present accurate, up to date, and reliable information, the author does not give any warranties on the contents of this video. Viewers acknowledge that the author is not providing legal advice of any kind.