Disability etiquette

A short extract from the Skill Boosters training resources on disability in the workplace. This clip is from the 15 minute video briefing which looks at the correct etiquette and behaviour to make disabled customers and colleagues feel comfortable and welcome. For a full preview email [email protected] Would staff in your organisation know the right way to deal with a customer or colleague who has a physical or visual impairment? Would they be comfortable with it, or would they feel awkward or embarrassed? This learning resource provides the practical steps you need to take in order to serve disabled customers, and to work with disabled colleagues and staff. Developed in partnership with Business Disability Forum (BDF), this training solution from Skill Boosters provides guidance on best practice in the workplace, and emphasises the value of a diverse workforce.