Nobody Uses the CRM, AI Is a Lie, and Coaching Is Broken
Look, we could've sent an email. We didn't. Instead, we sat down, pointed fingers at sales managers, argued about whether AI is actually saving anyone time, and decided that your ramp time is genuinely someone's fault. We just can't agree whose. Matt and Caleb throw down on the spiciest sales ops debates including CRM adoption, coaching frequency, follow-up failures, AI productivity lies, and why onboarding still somehow sucks despite 47 LMS tools existing. ⏱️ Chapters: 0:00 - A Tumble Weed Just Blew Through Your CRM Ghost Town 0:41 - Is CRM Chaos the Manager's Fault? 3:50 - The Coaching Frequency Paradox 6:52 - The Follow-Up Black Hole 10:29 - Is AI Actually Making Sales Reps Slower? 13:43 - The Ramp Time Rip-Off 19:25 - Final Thoughts & Outro
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