Introduction to Service Design

A brief introduction to service design as part of the online delivery of the Service Design Academy Tools and Methods short course. Service Design Academy supports people and organisations to design services that work better for everyone. We offer practical, hands‑on training—from introductory courses to accredited programmes—alongside tailored support for teams looking to embed service design in their everyday work. ▶ Explore our courses and book your place: https://learnwithsda.scot ▶ Work with us on customised training or organisational support: https://learnwithsda.scot ▶ Connect with us on LinkedIn:   / service-design-academy