Fais ce test de 2 minutes : tu perds probablement 30 % de ton chiffre d'affaires

📄 Download the free guide: "The Method to Double Your Customer Retention Without Spending a Single Euro More": https://l.entrepreneurs.com/guide-ret... You can deliver impeccable work, have a quality product, and a dedicated team. And still lose 30 to 50% of your potential revenue every year without ever realizing it. Because the loss comes from your customers. Those who paid once and never returned. Those who should have bought three times but only bought once. Those who left without complaining, without leaving a review, and who explained to their friends and family why it was best to avoid you. ============== Subscribe to the YouTube channel! 🚀 ============== @alechenryofficiel =============== ⏯ Take this 2-minute test: you're probably losing 30% of your revenue =============== Most entrepreneurs never see this leak. They're obsessed with acquisition: finding new customers, spending more on advertising, optimizing their sales funnel. Meanwhile, their bucket has a hole in it. They pour water in one side, it comes out the other, and they exhaust themselves trying to refill it. I'm Alec Henry, founder of entrepreneurs.com. We've supported over 11,000 entrepreneurs in more than 100 different sectors. What I share in this masterclass is what we observe daily in the companies we work with: the 6 most frequent retention leaks. You'll probably recognize at least three of these situations in your own company. For example, one of our clients runs a high-end joinery business with €1.8 million in revenue and an excellent reputation. Yet, their referral rate was at rock bottom. Upon further investigation, we discovered that six weeks were passing between the signing of the quote and the start of the project, without a single call. The client wondered if they had been forgotten. We implemented a phone call within 48 hours of the contract signing. The product remained the same. So did the price. Their referral rate jumped from 8% to 41% in six months. In this new video, you'll discover: ➡️ What your client actually experiences in the 48 hours following their signature, and why this moment determines the entire relationship ➡️ Why under-promising increases customer satisfaction without lowering your closing rate ➡️ The €45,000 position that generated over €380,000 in revenue for an accounting firm, without impacting customer acquisition ➡️ The buying window you leave for your competitors with every signature ➡️ Why only 4% of your dissatisfied clients complain, and how to win back the 96% who leave silently ➡️ And the most costly customer leak for those who leave it open without even realizing it exists True growth rarely comes from acquisition. It comes from retention. And retention, unlike acquisition, costs almost nothing: it requires attention, structure, and follow-up. Before spending another euro on advertising, ask yourself this question: have you done everything you can to keep the ones you already have? 📄 Download the free guide: "The Method to Double Your Customer Retention Without Spending a Single Euro More": https://l.entrepreneurs.com/guide-ret... =============== Chapters =============== 00:00 - Introduction 00:48 Leak 1: You sell well but your customer service is poor 03:23 Leak 2: You promise more than you deliver 05:17 Leak 3: No one is responsible for retaining your customers 06:48 Leak 4: You miss the most obvious sales opportunities 08:28 Leak 5: You mistake silence for satisfaction 10:08 Leak 6: You're trying to fill a leaky bucket 11:57 The six leaks summarized in 30 seconds 13:15 Which leak will you plug this week? ============== About Alec Henry ============== My name is Alec Henry. I was that unassuming child, that introverted teenager, that unambitious factory worker. Nothing predestined me to transform my life. And then one day, I made a decision: to no longer be a spectator in my own story. Today, after more than 10 years as an entrepreneur, I am the founder of Entrepreneurs.com. Our role goes beyond supporting businesses: we inspire and equip a new generation of leaders. With my team of over 100 employees, we have had the opportunity to support more than 11,000 entrepreneurs in launching, accelerating, or scaling their businesses. Our mission is clear: to transform the daily lives of entrepreneurs, empowering them to fulfill their mission by providing the tools, methodology, and vision necessary to build a lasting legacy. ============= 📱Social Media =============== Instagram: alechy LinkedIn: Alec Henry Link to this video:    • Fais ce test de 2 minutes : tu perds proba...   #growth #alechenry #businessadvice