Mastering BakeSmart: Feature Updates and Customer Retention Tools

In this episode of Mastering BakeSmart, we’re walking through the newest BakeSmart feature releases and taking a closer look at customer retention tools inside the platform. This webinar covers the latest “bells and whistles” added across BakeSmart, including new reporting tools, order review, ACH payments for wholesale customers, product management updates, fulfillment tools, invoice improvements, loyalty features, promo code updates, and more. We also spend time looking at how bakeries can use BakeSmart’s Loyalty and Promotions tools to keep customers engaged, encourage repeat orders, and prepare for busier seasons ahead. Whether you’re trying to save time, tighten up your workflow, improve customer experience, or make better use of the tools already available in BakeSmart, this webinar is full of practical updates and real examples. In this webinar, we cover: Same-day eCommerce order printer settings New delivery report for bakery delivery routes Tax updates on drawer reconciliation and payment reports Ordered items report improvements for bundles and custom items New order review tools Bulk fulfillment status updates ACH payments for wholesale customers Product list updates for eCommerce and wholesale availability Product navigation and template improvements Editable internal flavor/frosting/filling options Duplicate decoration lists Drag-and-drop sort order for selections Delivery charges for retail orders Customer loyalty setup and reward redemption Customer portal order history and reorder tools Promo/coupon code updates for marketing campaigns BakeSmart is always evolving based on customer feedback, and this session highlights many of the small but powerful updates designed to help bakeries work faster, stay organized, and serve customers better. Watch the full webinar to see these features in action and learn how to use them inside your bakery.