How to handle unplanned work in a Sprint with Jira

Is your team complaining they can’t finish their Sprint Plan due to unplanned work? This is a common problem especially if they are balancing both project and operational (or BAU) type work - the solution is to first track it. So in this video I'll show you how to track unplanned work that occurs during a Sprint, using Jira. With it tracked, I’ll show you what to do with it. Ready? Go click that play button :) ⏰ TIMESTAMPS ============== 0:00 How to handle unplanned work in a Sprint with Jira 0:56 Step 1 - Track the unplanned work 3:29 Step 2 - Calculate the total time spent on unplanned work per Sprint 4:13 Configuring the workload pie chart 7:25 Step 3 - Measure it as a metric called 'Sprint Interference' 8:09 How to use 'Sprint Interference' ☕️ SUPPORT THE CHANNEL ======================== Enjoying the content? You can support the channel and help me create more Agile & Jira tutorials by buying me a coffee: https://buymeacoffee.com/richardkaupins Your support means a lot — it helps fund new tutorials and power future resources for Scrum Masters, Product Owners, and Agile Coaches. 🙏 ➡️ ONTO THE NEXT VIDEO! ======================= How to perform Sprint Planning with time and sub-tasks in Jira -    • How to perform Sprint Planning with Jira -...   How to use Jira at the Sprint Retrospective -    • How to use Jira with Scrum tutorial | Part...   🔔 SUBSCRIBE ============= Subscribe for more Agile and Jira videos!    / @axisagileapps   ℹ️ MORE ABOUT RICHARD & AXISAGILE APPS: ======================================= Connect with me on LinkedIn:   / richardkaupins   Learn more about AxisAgile Apps: https://axisagileapps.com/ Thanks for watching! #jira #scrum #agile #timetracking #sprint #scrummaster