The Vendor Problem

Here's the reality most plan sponsors live with: you pick your vendors, the year starts, and you don't check in again until the next renewal cycle forces your hand. Meanwhile, those vendors can miss targets, cut corners, or quietly underperform, and nobody's holding them to anything. That back-against-the-wall feeling at renewal isn't inevitable. It's the result of a system designed to keep you reactive. In this VIP, plan-sponsor-only session, the Ethos Benefits leadership team walks through the vendor accountability framework we've built and the fiduciary discipline behind it. You'll see how we set measurable KPIs with every vendor, build performance standards directly into contracts, and run quarterly scorecards that keep everyone on the hook all year long, not just at renewal. We cover why most vendors operate without real accountability and why brokers won't fix it (follow the money), how we define, measure, and use success to renegotiate or replace vendors, how to bake performance standards into your contracts before the relationship even starts, and sample KPIs and contract language you can put to use right away. You'll leave with a clearer picture of what fiduciary vendor management actually looks like, plus a look at the Ethos Vendor Scorecard. Want the vendor accountability framework working for your plan? Schedule a Strategic Analysis with Ethos Benefits: https://vist.ly/5biwa Finished with the content? Claim your CE credit here: https://vist.ly/5biw8 SHRM: Ethos Benefits is recognized by SHRM to offer professional development credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. HRCI: Ethos Benefits is approved to offer HRCI® recertification credits for this program. This program has been approved for 0.5 - 1 HR (General) recertification credit(s) toward aPHR®, PHR®, SPHR®, and GPHR® certification.