Residents overcharged huge amounts in service fees

Housing campaigners are urging tenants to check their service charge statements and challenge any mistakes. It's after a group of residents accused their housing association of overcharging them thousands of pounds for services they hadn't used. BBC London's Frankie McCamley has the story. Subscribe here: https://bit.ly/2Gd18gB Check out BBC London: http://bbc.co.uk/london Instagram:   / bbclondon   Facebook:   / bbclondon   Twitter:   / bbclondonnews