Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock

When is the best time to find your next gear of growth? Now. Whether you are growing rapidly or seeing growth start to slow, this talk will share proven ways to accelerate. Karen Peacock, CEO of Intercom and former SVP of Small Business at Intuit, will discuss how putting customers at the forefront of your business is the key to hitting that next level. She’ll cover how to segment your customer base and analyze the health of each part as input to strategy, design and package your product based on value and build highly contextual and personalized customer experiences that lead to happy customers, retention, expansion and growth. Karen will share stories based on her experience at Intuit building one of the world’s largest SaaS product lines from $500M to $2.5B and in her current role leading Intercom’s high growth on the path to IPO. #b2b #saas #startups ‪@Fin-Customer-Agent‬ ----- Want to join the SaaStr community? We're the 🌎largest community for B2B software. Subscribe for weekly updates: https://www.saastr.com/subscribeform Twitter:   / saastr   LinkedIn:   / 2724976   Quora Group: https://www.quora.com/q/cloud Facebook:   / saastr   Instagram:   / saastr   Our North American Event: https://bit.ly/2OXeAYh Our European Event: https://bit.ly/2OZTad8