AI Workplace Success: Is your company ready to work with AI?

What does your organization actually run on: the systems you can see, or the ones hiding just beneath the surface? On this People Business podcast, O'Brien McMahon sits down with David Dean, author, speaker, and business AI realist, to dig into the hidden systems that quietly shape how work gets done. How do decisions really get made? What determines if organizations thrive or stall? Drawing from his book An Inbox Between Us , David uses something as common as email as a lens for understanding the undocumented processes, invisible workflows, and unspoken norms that most leaders never examine. O'Brien and Dean explore how to surface these hidden systems, how to navigate the messy reality of process drift, and how to approach AI adoption the right way. If you're a leader trying to build a more adaptive, high-performing team in an AI-accelerating world, this conversation will change how you look at the way your organization actually works. People Business is the podcast for Human Resource professionals, the people in the people business. Mentioned on the Show 🌐 Learn more about David Dean on his website: https://www.davidchristopherdean.com/ 📕 Get David’s book, An Inbox Between Us on Amazon: https://a.co/d/0ins9UC9 🤖 Learn some easy AI strategies for work from Jeff Su on YouTube:    / @jeffsu   or on his website: https://www.jeffsu.org/ai/ #HiddenSystems, #AIAdoption, #BusinessProcesses, #ChangeManagement, #OrganizationalCulture, #AIStrategy, #WorkplaceAI, #ProcessDiscovery, #DigitalTransformation, #SelfServiceAI, #UndocumentedProcesses, #AIAndHumans, #BusinessSystems, #WorkplaceInsights, #AIImplementation, #HumanResources, #HumanResourcesPodcast, #DavidDean, #OBrienMcMahon Timestamps (00:00:00) – David Dean sits down with O’Brien McMahon on People Business, the podcast for HR professionals (00:02:35) — What is David Dean’s background and how did he get interested in the systems we find at work? (00:04:36) — What are the “hidden systems” operating in our workplaces? (00:09:42) — How does email influence our systems at work? (00:14:05) — What are some real life examples of discovering how we work? (00:24:12) — What is system/process drift? (00:36:21) — What makes the biggest difference in driving adoption of new processes and ways of working? (00:43:04) — What is the premise of the book, The Inbox Between Us? (00:45:43) — Final thoughts about AI coming into our workplaces.