¿Cómo solucionar un conflicto con técnicas de mediación? | Ingrid Kuster | TEDxBariloche

Often, when we have a conflict, we look to others to solve it. We learn this as children. We should unlearn this in order to learn something different. That different thing is to truly connect. Mediation techniques teach us that it's important to connect with ourselves as a first step, and then be able to do so with the other person… "Educate to transform," and to be able to be the true and authentic protagonist of my conflicts and their solutions. Ingrid was born in General Roca and has lived in the city of San Carlos de Bariloche since 1997, a place she chose. She is a lawyer and a family and community mediator. She holds a Master's degree in Mediation and Negotiation and a Postgraduate degree in "Public Policy and Local Government." She is the founder and director of Mediation Without Borders, an organization dedicated to mediation training, which aims to enhance social skills and abilities, promoting peaceful and more participatory communities. MSF's educational activities have been declared of municipal and educational interest by the Municipality of Bariloche and the Province of Río Negro. Lover of traveling to connect with other places and people. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx