Helping Older Adults Stay Safe Online: Tips and Resources

Scammers are getting more sophisticated, and older adults are increasingly in their sights. In honor of Older Americans Month, join us as we welcome the American Bankers Association to discuss how you can recognize, avoid, and respond to today’s most common scams. We’ll take a closer look at the tactics criminals use, like impersonation scams and fraudulent phone calls, and explain why these approaches are so effective. Through real-world examples, you’ll learn how scammers create urgency, build trust, and manipulate emotions to gain access to money and personal information. The session will also highlight the important role banks play in protecting customers. Learn about resources that financial institutions offer to help monitor for unusual activity, flag potential fraud, and prevent losses. We’ll also discuss what happens if a scam does occur, and how to access community support. Whether you’re looking to protect yourself or support a loved one, you’ll walk away with practical tools, greater awareness, and clear next steps to stay ahead of scams.