Bots & RCM 🔸 Healthcare Revenue Cycle Automation Technology 🔸 OPERATOR INSIGHTS

🎟 SUBSCRIBE NOW for more RCM content: https://shorturl.at/irRY5 Julie speaks with Katie Allatt (AVP, Operations Strategy) about Ensemble's approach to optimizing healthcare RCM processes with automation, machine learning, & bots. What are the benefits of this technology? Does this software mean jobs are at stake? What's next? Operator Insights is a Revenue Cycle Services thought leadership series from Ensemble Health Partners, who was voted Best In KLAS for healthcare revenue cycle companies in 2020 and 2021. 0:00 - Intro 0:33 - What is Operations Strategy 1:12 - Our approach to automation 1:58 - Are you eliminating jobs? 2:54 - Catalog bots vs. Strategic bots 3:43 - How do you prove the ROI? 4:38 - Impact on performance metrics 5:29 - Advice for automation holdouts 6:30 - How associates can help 7:26 - About the developer team 8:37 - Katie's story 9:27 - Fun question We hope this series provides valuable insights into the world of healthcare revenue cycle. If there's a topic you'd like to see discussed, or a fun final question you'd like us to ask a guest, please let us know in the comments.