Ep 163: Freight Update with Operations

This week on the Oakley Podcast, host Jeremy Kellett chats with Shane Smith & Nick Crisco, Operations Managers at Oakley Trucking. During the episode, the group gives an update as to the freight operations throughout 2023. Shane and Nick also discuss various topics such as the importance of communication, customer service, and maximizing load weight for profitability, and more. Episode Notes: Highlights from this week’s conversation include: Oakley Update: Passenger Authorization (2:50) Evaluation of freight in 2023 (8:04) Loads Oakley handles per week (12:41) The need for hauling maximum allowable weight (14:31) The need for communication across operations (23:06) Preventing service failures and maximizing earnings (30:44) Customer service and communication (36:35) Thanking our owner-operators (41:42) Improving dispatch communication procedures (45:20) Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: https://podcast.bruceoakley.com/ To learn more, visit our socials and websites: Facebook:   / oakleytrucki.  . Instagram:   / oakleytruck.  . TikTok:   / oakley_trucking   YouTube: https://www.youtube.com/channel/UCpHd... Main Website: http://bruceoakley.com/oakleytrucking/ Driver Landing Page: http://driveoakley.com/