🌟 Zendesk Community Event: Deep Dive on Platform 🌟

🔍 About the Event: In our third event of the Post-Relate deep dive series, attendees discovered what's new with Zendesk's flexible, trusted platform. Organized by Devan La Spisa, Andrea Wong and Meaghan Watson from the Community and PMM Teams, our expert panel guided customers through customization, analytics, and security innovations. ✨ Product Areas Covered: Customization: Exploring the power of Custom Objects for tailored solutions. Analytics: Demonstrating the new Dashboard Builder for better insights. Security: Introducing Redaction suggestions to enhance data privacy. 📽️ Missed the Event? Watch the Replay! Catch up on all the details by watching the replay of our deep dive session. Stay informed and be part of the conversation as we continue to evolve and improve together. 💬 Join the Conversation: Share your thoughts and feedback in the comments below. Let’s keep the dialogue going! 🔗 Useful Links: Join the Community: https://support.zendesk.com/hc/en-us/... Upcoming Events: https://usergroups.zendesk.com/e/mj9yee/ Timestamps: 00:00 - Key Trends 04:15 - Meet the Zendesk Platform 05:25 - Deliver fast, personalised service with low to no code customization 06:35 - Product Roadmap 08:15 - Personalize service with unique data in custom objects 09:35 - Custom Objects Features 10:05 - Demo 16:05 - Demo Q&A 17:25 - Extend service operations with integrated custom data 19:20 - Powerful analytics to lead CX teams 20:25 - Feedback that improved dashboard builder 22:20 - Demo 2 28:15 - Demo 2 Q&A 33:05 - Migration Plan Milestones 35:05 - Dashboard Builder Roadmap 38:40 - Streamline Reporting with the new dashboard builder 41:00 - Zendesk Professional Services 43:20 - Updates to analytics 45:10 - Trusted and Secure CX 46:42 - Protect your data 48:25 - Zendesk Security Roadmap 51:15 - Advance Data Privacy & Protection 53:55 - Early Access Program 55:25 - Demo 3 1:00:25 - Demo 3 Q&A 1:02:45 - Redacted Suggestions Best Practices 1:04:00 - Live Q&A 👍 Don’t Forget to Like and Subscribe! Stay updated with the latest from our Zendesk Community User Group by liking this video and subscribing to our channel. Thank you for being a valuable part of our community. Together, we make Zendesk better! 🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2024 🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube Join us on other social media channels: 👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2024 👉 Twitter: https://zdsk.co/ZendeskTwitter 👉 Facebook: https://zdsk.co/ZendeskFacebook 👉 TikTok: https://zdsk.co/ZendeskTikTok 👉 Instagram: https://zdsk.co/ZendeskInstagram #Zendesk #CustomerService #CustomerExperience