DEFECT: $3000 Gaming Laptop AND It's Keyboard DOESN'T Work In Windows?

This Dell Alienware x17 r1 has a keyboard that no longer works when in an OS like Windows or Linux, and this also affects Alienware x15 r1,x15 r2, x17 r2 laptops, and many other manufacturers like Acer, MSI. These laptops have RGB backlit keyboards and are connected through a USB interface, but start developing an issue that the USB device has an "unknown USB descriptor". I finally figured out the cause and have a real solution to fix this issue once and for all. 🛠️Need Replacement Parts or Repair for your Dell or Alienware Laptop We have specialized exclusively in Dell laptops since 2002 and stock more than 500k genuine OEM Dell laptop parts. https://www.parts-people.com/ 💻Dell Alienware x17 r1 Parts List https://ppci.me/c/151/1504 🙎‍♂️About me I (Nathan) have been working on and repairing Dell laptops for more than 25 years, and in 2002, I started Parts-People.com, which is a company that specializes exclusively in Dell and Alienware laptops. We buy out and stock all of Dell's laptop inventory, which Dell no longer stocks. We now have more than 500K Dell genuine OEM parts in our warehouse and have become the number one place for Dell laptop owners. You can purchase parts to repair your own laptop or send it in and have me or one of our Dell experts service your machine. **************************************************** Here is the list of equipment that I use. (Affiliate Links) **************************************************** Thermal Camera Best: Thermal Master P3 -- https://lvnta.com/lv_ZB44xnMoQEnvM1yVn2 Thermal Camera Better: Thermal Master P2 Pro -- https://lvnta.com/lv_pXHqiP0Rcm9Si41MgC Thermal Camera Good: Flir One Pro Thermal Imaging Camera -- https://amzn.to/4iY0UZW Thermal Camera Cheap: Seek Thermal Compact Thermal Camera -- https://amzn.to/4kUkdoH PTM7950 Thermal Paste Sheet - https://ppci.me/i/43868 MetroVac -- https://amzn.to/3L9bxhc Portable Oscilloscope Mini -- https://amzn.to/3ZcQuxD Magnetic Screw Bowl -- https://amzn.to/4qkgIJB Extra Large Soldering Mat -- https://amzn.to/46cVQgi BIOS Chip Reader: TL866-3G (T48) https://amzn.to/4iRxKvX SOP8 Pogo Pin Chip Clip - 5x6mm and 6x8mm -- https://amzn.to/4j0ERSp WSON Pogo Pin Chip Clip - 5x6mm and 6x8mm -- https://amzn.to/4nzu1o7 Chip Reader Software -- Xgpro Hex Editor Software: Neo Hex Editor -- https://hhdsoftware.com/free-hex-editor EC Programming: PCBite Probes (Full Kit) -- https://amzn.to/4jsXWNJ EC Programming: PCBite Probes (Probes on;y) -- https://amzn.to/4cNkYvY EC Programmer: vertyanov SAS EC Programmer -- https://ioprogrammer.com/ Microscope: Amscope SM-4T Trincocular(3.5x-90x zoom) -- https://amzn.to/4bY5PaW Microscope Camera: -- Amscope MU1803 -- https://amzn.to/4c08uRm Better Microscope Camera: 4K HDMI KP-3609A4K -- https://amzn.to/4bWf6Ad Camera I Am Using: RisingCam IMX678 -- https://www.aliexpress.us/item/325680... Ultrasonic Cleaner: Crest Ultrasonics P1200D -- https://amzn.to/4iV9qsw SMD Rework Station (Hot-Air): Atten ST-862D -- https://amzn.to/420CHvb Solder Station: Metcal MX-5220 Ultra Fine Soldering and Rework System -- https://amzn.to/4miofXI FLUX - Blackhorse Omega 559 - https://www.ebay.com/itm/187794212983 KIMTECH - Kim Cleaning Wipes -- https://amzn.to/4qLeDrz Cotton Swabs - Clean Swabs -- https://amzn.to/4hNMhJa Alcohol Dispenser Pump Bottle -- https://amzn.to/499YgyB UV Solder Mask -- https://amzn.to/3M62xK9 UV Curing Light -- https://amzn.to/4qVTeLO Grinding Pen -- https://amzn.to/4bWcPXI DMM Volt Meter: UNI-T Digital Multimeter UT161B -- https://amzn.to/4iF2LDc USB-C Meter: Power-Z C240 Portable USB-C Tester -- https://amzn.to/44rubrC USB-C Meter (w/ PC Interface): Power-Z KM003C USB-C Tester -- https://amzn.to/3Y3wPA2 Voltage Injection: Short Killer-- https://amzn.to/46zn9lS