Friction Points EP 2 Core Tech & Mission Alignment

Welcome to Episode 2 of Friction Points — the webinar series powered by Credit Union Shared Services, where industry leaders challenge conventional thinking and explore the issues shaping the future of credit unions. In this episode, we sit down with Joe Lockwood of Open Banking Solutions to tackle a growing challenge facing financial institutions today: core technology and mission alignment. As credit unions navigate rapid digital transformation, many institutions are asking an important question: Does your core technology still support your mission — or is it holding you back? This conversation explores how legacy systems, innovation demands, operational efficiency, member experience, and strategic flexibility all intersect with a credit union’s cooperative purpose. Joe Lockwood brings deep industry insight into how modern core banking solutions can empower institutions to stay competitive while remaining true to their mission and values. 🔹 Topics Covered in This Episode: • The evolving role of core banking technology • Aligning digital infrastructure with cooperative values • Challenges with legacy core systems • Innovation, agility, and member experience • Preparing credit unions for the future of banking • How technology impacts culture, operations, and growth If you’re a credit union executive, technology leader, board member, or fintech professional, this is a conversation you won’t want to miss. 👉 Join the Credit Union Shared Services Community and continue the discussion: https://cuss.mitchellstankovic.com 📌 Be sure to: ✔ Subscribe to the channel ✔ Like this video ✔ Share your perspective in the comments ✔ Turn on notifications for future Friction Points episodes #CreditUnions #CoreBanking #Fintech #OpenBanking #DigitalTransformation #CreditUnionTechnology #JoeLockwood #OpenBankingSolutions #FrictionPoints #CUSS #CreditUnionSharedServices #Innovation #MemberExperience #BankingTechnology