IPMI Learning Lab: Concept to Curbside: Road to Curb Digitization and Ticket-by-Mail in Pittsburgh

Presented by gtechna AI LPR and Ticket-by-Mail bring speed, safety, and consistency to on- and off-street parking enforcement by automating ticket issuance and delivering citations directly to vehicle owners. No confrontation required. In Pittsburgh, Ticket-by-Mail has led to a 30% increase in the number of tickets issued. Now, we’re bringing that experience to the IPMI Parking & Mobility Conference & Expo 2026 to show how it can be done, so more municipalities can apply these insights in their own operations. This Learning Lab breaks down what it takes to upgrade to a Ticket-by-Mail parking enforcement system, from legislative changes that set the foundation, to insights from the initial pilot, through to rollout strategy and expansion. It also looks ahead to the next step: upgrading to AI LPR. The Pittsburgh Parking Authority will soon use AI-powered cameras to improve enforcement efficiency and create new opportunities for automation at scale. Expect a conversation focused on real-world challenges, legal hurdles, operational adjustments, new parking tech, and the process of navigating adoption and public feedback.