Ask a Business Attorney: How to Handle Bad Yelp Reviews (Legally!) with Jamie Moore Marcario, Esq.

Ask a Business Attorney: How to Handle Bad Reviews (Legally!) with Jamie Moore Marcario, Esq. Today we have a very special guest, small business lawyer, Jamie Moore Marcario of Thrive Law. We've made two videos talking about how to navigate Yelp as a small business owner. Today we're talking about how to handle negative or fake reviews on Google and Yelp. Jamie will go over what your legal rights are in these situations, and what you should and SHOULDN'T do when someone leaves a inflammatory review. For more information about Jamie: Thrive Law www.thrivelaw.com 727-300-1990 2260 5th Ave. S. Suites 1 & 2 St. Petersburg, FL 33712 Yelp: The Real Mafia | Yelp Hiding Reviews | The Business Newsroom Episode 7    • Yelp: The Real Mafia | Yelp Hiding Reviews...   How to Handle Bad Yelp Reviews | How to Improve Your Yelp Ranking    • How to Handle Bad Yelp Reviews | How to Im...   Timestamps: 2:30 The economic impact reviews have on your business 4:57 Review fraud and how to handle it 7:30 What to do and what NOT to do when you get an inflammatory review 11:46 Things you can do to handle a review with a legitimate complaint 14:36 When to flag a review 16:17 When to call in a lawyer 19:45 When is a review actually qualified as an internet crime? 20:53 How to report internet crime 22:00 Tips for adhering to HIPAA laws and attorney client privilege 25:11 How to handle a bad review from a disgruntled employee How to report internet crime: Federal Trade Commission https://ftccomplaintassistant.gov/#cr... Hotline: 1-877-382-4357 ________________________ WORK WITH US: Matterhorn Business Development is a business mentoring and Certified Profit First Professional firm. Learn more about how to get our eyes on your business here: https://www.matterhornbizdev.com/work... ________________________ Buy Greg's book Fun at Work: https://amzn.to/2Ry4zn2 Buy Profit First: https://amzn.to/37EQmd4 ________________________ Follow us on Facebook for more content:   / matterhornbizdev   ________________________ Follow Neil Winteregg on Social Media: Instagram: @neilwinteregg NOTE: This post may contain affiliate links. Purchasing through these links is no additional cost to you, but helps support our channel. #BadReviews #SmallBusinessAdvice