“Customers are NOT always right” with Tricia Biz on Branding and Bad Customer Service | Jay On Air
Why do so many businesses in Nigeria get it wrong? From inconsistent pricing to poor customer service and absolutely no branding we dived into it ALL with the brilliant Tricia Biz, renowned trainer and impact investor. In this episode of Jay On Air, we unpack: 💡 Why branding is more than just aesthetics 📉 Common mistakes killing Nigerian businesses 💬 What customers really want 🚀 How to position your business for real growth If you’re a business owner, creative, or aspiring entrepreneur, this episode is your free masterclass in strategy, branding, and long-term success. 📍Streaming on 88.5 UFM & Jay On-air TV (YouTube) at 6pm on Monday, Wednesday and Friday 👇 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more powerful conversations! Follow us on Instagram @jay_onairlive X @jay_onairlive TikTok @jay_onairlive Facebook @jayonairlive #TriciaBiz #JayOnAir #BrandingNigeria #BusinessGrowth #CustomerExperience #NigerianEntrepreneurs #BusinessMasterclass #BeyondOpinions
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