How a top UX Researcher does Usability Testing with Figma & Lyssna

👋 Welcome to Sneak Peek with Jay, a series where you will see how top research teams conduct user research. In this interview Jay chats with Sofia Pevganen (Senior UX Researcher at Delivery Hero) who shows how she does usability testing using Lyssna! 🔓 Unlock AI design & Growth design videos: https://sneakpeek.design/ Connect with Sofia Pevganen • LinkedIn:   / sofiapevganen   Connect with Jay • X: https://x.com/jayneil • LinkedIn:   / jayneil   0:00 - Introduction 1:04 - Why Use ‪@wearelyssna‬ as a Research Tool 2:25 - Creating an Evaluative Research Plan in Google 4:37 - Creating a Usability Testing Plan in Google Slides 6:06 - Building a Usability Test in Lysnna 7:35 - Testing Figma Prototypes Using Lysnna 9:03 - Preparing Figma Prototypes for Usability Testing 11:37 - Applying Conditional Logic to Usability Testing 13:01 - Preference Testing 14:09 - Previewing the Usability Test 16:11 - Recruiting Users for Usability Testing 18:19 - First Click vs Heat Maps 21:05 - Eliminating Bad Research Participants 23:15 - Creating a Research Report with Findings