5,000 Cases, One Mediator: Jeff Kichaven on Mediation, Conflict Resolution & ADR | DAU School of Law

What does it take to mediate over 5,000 disputes across insurance, commercial, and intellectual property matters? In this insightful conversation, Jeff Kichaven shares practical lessons from decades of experience in mediation, negotiation, and dispute resolution, offering a rare look into the human side of conflict management. In this episode by Dhirubhai Ambani University School of Law, Mr. Jeff Kichaven, Principal Mediator & Attorney (California), Jeff Kichaven Commercial Mediation, speaks with Ms. Nidhi Singh, Advocate on Record, Supreme Court of India and Non-Resident Fellow, Dhirubhai Ambani University School of Law. The discussion explores: Why “mediation is not for sissies” How mediators help parties make informed decisions Negotiation psychology and managing difficult disputes Mediation in insurance and intellectual property disputes The role of litigation experience in becoming a successful mediator Client expectations, resilience, and lawyer-client dynamics The future of mediation and ADR in India The conversation also reflects on conflict as a natural and necessary part of growth, while offering valuable guidance for law students, ADR practitioners, litigators, and young professionals exploring careers in dispute resolution. Watch the full conversation to gain deeper insights into the craft of mediation and the evolving future of ADR. #Mediation #ADR #DisputeResolution #JeffKichaven #Arbitration #ConflictResolution #LawPodcast #DhirubhaiAmbaniUniversity #LawStudents #LegalEducation #CommercialMediation #Negotiation #shorts #youtubeshorts #youtubevideo