Webinar Replay: The New Boxly - What's Live, What's Next, and What Changes Everything
Webinar Replay: The Ads & Abs Show The New Boxly – What’s Live, What’s Next, and What Changes Everything Missed our June webinar? We’ve got you covered. In this session, we walked through the latest Boxly updates designed to help practices work smarter, manage conversations more effectively, and get even more value from WhatsApp. We also shared a look at what’s coming next, including exciting developments in AI and automation. The Recap Recap on nudges and benefit over tasks PMS integrations Marketing reports WhatsApp Account Health Dashboard – Live quality rating, messaging limits, and approval status pulled directly from Meta Template Quality Indicators – Instantly see the approval and quality status of templates Suppression List – View all unsubscribed leads; automations now respect per-lead opt-outs WhatsApp Voice Notes – Send and receive audio messages directly inside Boxly Edit & Send Templates – Customise approved templates before sending without changing the original WhatsApp Link Sharing – Copy and share your practice WhatsApp link with customers UI Design Full WhatsApp Settings Overhaul – Improved structure and easier account management UI Sidebar Redesign – New channel categorisation for faster and easier navigation Box & Channel Filters in Things To Do – Filter and sort TTD by box and communication channel Hide PMS Leads Toggle – Control whether PMS-generated leads appear in Things To Do Other Updates Snapshot Report – Consolidated lead reporting by location with email delivery support Unlink Patient for Dentally – Resolve duplicate or incorrectly linked patient records in Dentally Future of Boxly AI Front Desk AI Follow Up new feature Boxly Lab

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