Housing 21 in conversation with residents; understanding service charges - gardening services

Residents, Tom and Ian alongside Housing 21 representatives, Tracy and Antony introduce their new series of videos which aim to help residents understand what they pay as part of their rent and service charges. We want all residents to feel confident that they are getting value for money from the charges they pay. In this session they discuss how we decide upon and charge gardening services, window cleaning and road gritting during spells of ice and snow. Do you have a question? Send your questions to us by emailing: [email protected] Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England. Visit our website: https://www.housing21.org.uk/ Search for a property: https://www.housing21.org.uk/properties/ 🔹 LinkedIn:   / housing21   🔹 Facebook:   / housing21   🔹 Instagram:   / housing21living   #socialhousing #servicecharges #financialsupport #Housing21 #RetirementLiving #ExtraCare #OlderPeoplesHousing #IndependentLiving #Renting #NotForProfit #socialhousing #sharedownership