How SAP’s CEO Is Remaking the Tech Giant for the AI Era | WSJ’s Bold Names

In 2020, SAP CEO Christian Klein decided to shift the 50-year-old German software giant entirely to the cloud. The immediate result? The stock price dropped 20% in a single day. Fast-forward to today: SAP is one of the most valuable companies in Europe. In this episode of Bold Names, Klein joins WSJ’s Tim Higgins to discuss navigating that tumult, the cultural overhaul required to modernize the company, and why Europe needs to focus on applied AI to compete with the U.S. and China. Chapters: 00:00 Introduction and Guest Overview 00:59 Christian Klein's Bold Move as CEO 02:04 Transition to Cloud and Overcoming Challenges 04:16 The Importance of Customer Satisfaction and Change Management 06:26 SAP's AI Strategy and Future Prospects 16:16 Internal Use of AI at SAP 18:46 Challenges and Opportunities for European Tech 22:44 Conclusion and Credits WSJ’s Bold Names brings you conversations with the leaders of the bold-named companies featured in the pages of The Wall Street Journal. Hosts Tim Higgins and Christopher Mims speak to CEOs and business leaders in interviews that challenge conventional wisdom and take you inside the decisions being made in the C-suite and beyond. Let us know what you think of the show. Email us at [email protected] #Tech #Business #WSJ