Consumer Protection in Europe: Enforcement Trends, AI Regulation & Cross-Border Compliance

In our latest webinar, Mateo Jarrin Cuvi of the Association of Governance, Risk & Compliance is joined by Christopher Eberhardt of Ashurst and Dr. Alexander Amann of Amann Partners Attorneys-at-Law to discuss the evolving consumer protection landscape across the UK and EU. Key topics include the impact of the UK's Digital Markets, Competition and Consumers Act (DMCCA), which gives the CMA new enforcement powers and introduces rules on drip pricing, fake reviews and subscription contracts. We also cover recent enforcement trends, including CMA investigations and fines, and highlighted practical steps businesses should take to strengthen compliance. The session also touches on EU enforcement priorities, upcoming reforms such as the Digital Fairness Act, the growing consumer protection risks associated with AI, and increasing regulatory scrutiny of greenwashing and sustainability claims. Our speakers also examine the importance of effective compliance programmes, international regulatory cooperation, and future trends, including stronger enforcement and greater focus on AI-driven consumer interactions.