3 Books Every Service Designer Should Read

If you want to become a better service designer there are many books I can recommend. For this video I've picked 3 of my favourites and none of them is probably what you'd expect. I talk about: ➜ The Story Factor by Annette Simmons - https://go.servicedesignshow.com/1jv0g ➜ The Experience Economy by Joe Pine and James Gilmore - https://go.servicedesignshow.com/-x6v3 ➜ The Knowing-Doing Gap by Jeffrey Pfeffer and Robbert Sutton - https://go.servicedesignshow.com/9bjjr Leave a comment down below and let me know which books you'd recommend and why! ---------------------------------------- 🎙️ PODCAST ➜ https://go.servicedesignshow.com/podcast 📷 INSTAGRAM ➜ https://go.servicedesignshow.com/inst... 💬 FACEBOOK ➜ https://go.servicedesignshow.com/face... 🔔 SUBSCRIBE ➜ https://go.servicedesignshow.com/subs... 🚀 [FREE COURSE] HOW TO EXPLAIN SERVICE DESIGN Learn how to get clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are! https://go.servicedesignshow.com/free... ---------------------------------------- Our goal with the Service Design Show is to help you design services that have a positive impact on people and business. If you're into that then we'd love to have you subscribe to the channel! 🔔 https://go.servicedesignshow.com/subs...