When There's No Solution in the Moment, Try This.

One of the most challenging interactions you'll have with customers is when you can't do what they want - when you must deny a request, say no, or can't give a solution at that moment. But you can easily guide customers to the next steps, even when you can't solve the problem by doing five things. Grab my 57 Phrases to De-escalate Any Angry Customer here: https://www.myragolden.com/blog/57-ph... Visit HTTP://www.MyraGolden.com for more ideas like this.