What Are Your Consumer REFUND Rights in 2025?

Are you unsure about your consumer refund rights when it comes to returns and refunds? Our very own Legal expert Ayesha Nayyar joins BBC Morning Live to break down everything you need to know about getting your money back, exchanging faulty goods, and what to do if a retailer says no. In this episode, you’ll learn: *When you’re entitled to a refund, repair, or replacement *What to do if your goods are faulty or not as described *Your rights when shopping online vs. in-store *Key timelines and how to make a successful claim For more advice on consumer rights, visit https://nayyarssolicitors.co.uk/ Citizens Advice or GOV.UK Consumer Rights. Have you had issues with returns or refunds? Share your story below! #ConsumerRights #BBCMorningLive #AyeshaNayyar #Refunds #Returns