Don't Stay at Mahekal Resort in Playa del Carmen

I screwed up. I admit it. So why am I writing this article? The reason is that my screw affected my travel plans at two different hotels. Each hotel handled my screw up differently. One hotel was accommodating and easy to work with. The other hotel was a nightmare. Let me explain. Recently my wife and I decided to travel to Cancun Mexico for a vacation. We booked through Hotels.com for two nights at the Mahekal Beach Resort in Playa Del Carmen, and two nights at the Copal Hotel in Tulum. A few days prior to departure, I was double checking the reservations. I had booked for the wrong dates. The reservation at the Mahekal was still cancelable so I cancelled it, or so I thought, and booked the correct nights. Unfortunately, I had to cut the reservation short by one night. The Copal Hotel was more problematic. The reservation if cancelled was not refundable.