101 | After Show: Deeper Dive into Changing Your EHR with Rachel O'Brien, MA, IBCLC

Recorded right after the March Deeper Dive on changing your EHR, this episode goes somewhere unexpected. Rachel walks us through her chart review process for Guiding Bottle Breakthroughs research, we get into using AI for data analysis without losing your mind, and the conversation lands on a question a lot of us are navigating: what do you do when your client already got advice from ChatGPT before they got to you? “No amount of AI can make someone feel like they got a hug.” In this episode: How to use AI tools to analyze your own de-identified chart data Why AI keeps getting bottle refusal wrong — and Rachel's framework for evaluating any source The case for human expertise in a world where clients are Googling before they call you Guiding Bottle Breakthroughs is going evergreen Each month we host a live Deeper Dive ( https://learn.paperlesslactation.com/... ) so you can connect with us, our special guests, and each other + get lifetime access to the recording! Links and Resources Subscribe to Deeper Dive — $20/month, 50+ recordings going back to 2020 ( https://learn.paperlesslactation.com/... ) Guiding Bottle Breakthroughs ( https://learn.paperlesslactation.com/... ) Choosing a charting platform: Annie's updated comparison post ( https://paperlesslactation.com/blog/c... ) Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/... ( https://learn.paperlesslactation.com/... ) Have an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/... ( https://learn.paperlesslactation.com/... ) Submit your listener questions here: https://forms.gle/NsmGysHMAULW9o1z5 ( https://forms.gle/NsmGysHMAULW9o1z5 ) If you like what you heard today, please follow us on Facebook (   / lactationbusinesscoaching   ) and Instagram (   / lactationbusinesscoaching   ). About Us Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding ( https://www.bayareabreastfeeding.net/ ) in Houston, Texas. Annie Frisbie is a private practice IBCLC ( http://citylactation.com/ ) serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit ( http://paperlesslactation.com/toolkit ). Lactation Business Coaching with Annie and Leah Episode 101 April 14, 2026 ★ Episode details: https://share.transistor.fm/s/bdc156cb ★ Additional episodes: https://paperlesslactation.com/podcast/