Behind the scenes in an ambulance control room, where staff face increasing abuse from callers
It was described as a “relatively quiet” afternoon in the control room for the East of England Ambulance Trust (EEAST) in Norwich, the first thing anyone arriving would have heard was a call handler, giving directions over the phone on how to perform CPR. Norfolk Now is the YouTube channel that gives you the best local stories from across Nelson's county. Tune in for the latest videos on news, sports, food & drink, history, entertainment and more... Subscribe Now - https://goo.gl/IsvTVY
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