How to Handle Sewing Commissions Like a Pro

*Commissions & Client Contracts: Setting Yourself Up for Success* Taking on commission work can be incredibly rewarding. Whether you're creating a custom quilt, designing an embroidered piece, or making a one-of-a-kind bag, you're helping bring someone else's vision to life. But before you cut into the fabric, it's important to make sure you and your client are on the same page. Start with a Conversation The first step is understanding exactly what your client wants. Ask questions like: What is the item for? Do they have colours or fabrics in mind? What size do they need? Is there a deadline? Do they have photos for inspiration? The more details you gather upfront, the fewer surprises there will be later. Put Everything in Writing Even if the client is a friend or a long-time customer, write down the agreement. A simple contract or written quote should include: A description of the project. The agreed price. Deposit required. Estimated completion time. What's included—and what's not. Shipping or collection details. A written agreement protects both you and your client. Take a Deposit Custom work is difficult to resell if a customer changes their mind. A deposit helps cover the cost of materials and confirms that the client is committed to the project. Make it clear whether the deposit is refundable or non-refundable, and explain why. Be Clear About Changes Clients sometimes change their minds once a project has started. Explain before you begin: How many design changes are included. Whether extra changes will incur additional costs. What happens if changes are requested after construction has begun. Having these expectations set early helps avoid awkward conversations later. Give Realistic Timeframes It's tempting to promise a quick turnaround, but life happens. Allow yourself enough time for: Ordering supplies. Busy periods. Unexpected delays. Quality finishing. It's far better to finish earlier than expected than to apologise for being late. Communicate Throughout the Project Keep your client updated with progress photos if appropriate. This allows them to see the project developing and gives them confidence that everything is on track. It also provides an opportunity to confirm details before it's too late to make small adjustments. Know When to Say No Not every commission is the right fit. If a project is outside your skill level, doesn't suit your style, or the client's expectations seem unrealistic, it's okay to politely decline. Saying no to the wrong project allows you to say yes to the right ones. Protect Your Creative Work If you're creating an original design, be clear about what the client is purchasing. In most cases, they're buying the finished item—not the rights to reproduce your design or pattern. If you plan to sell the pattern or make similar items in the future, it's worth stating this in your agreement. Finish Professionally Before delivering the finished project: Check every detail carefully. Package it well. Include care instructions if needed. Thank your client for choosing your business. A professional finish leaves a lasting impression and often leads to repeat customers and referrals. Final Thoughts Commission work is built on trust. A clear contract, open communication, realistic expectations, and mutual respect help ensure the experience is enjoyable for both you and your client. The goal isn't just to create something beautiful—it's to create a smooth, professional experience from the first conversation to the final handover.