Episode 9 | Members Only

A casual start leads into a fun conversation about bar etiquette from both the server’s and guest’s perspectives. Barry shares how giving staff a heads-up about a guest can sometimes enhance the experience or occasionally influence service in unexpected ways. Hepp highlights the importance of showing extra care and attention to solo diners. Together, they explore how great hospitality is a two-way street, with guest etiquette, attitude, and energy playing a big role in shaping the overall experience.