L'ISO 9001 expliqué à ma grand-mère - Les 7 principes de management de la qualité

QMS, stakeholders, process approach, procedures, risks and opportunities, audits and reviews, PDCA cycle... Yes, the ISO 9001 standard uses specific vocabulary, often difficult for the uninitiated to understand. Yet, beyond appearances, the ISO 9001:2015 standard is based above all on a logical and common-sense approach to quality. So, let's avoid the common mistake of delving into intellectualizing the standard, into a hazy abstraction that has no purpose here. The objective of this series of short videos is to give all beginners (and others) a clear understanding of the concept of a quality management system based on the ISO 9001 standard. Follow our expert's explanations! Today: The 7 Management Principles https://parcourscroises.com