How Service Businesses Scale Faster with Technology | Speed Beats Size

In this episode, Justin Davis and Greg Ross-Munro explore how service businesses can increase margins and win more work by using technology to move faster. Instead of focusing only on revenue growth, they explain how reducing operational friction—from quoting to billing to field workflows—can dramatically improve efficiency and profitability. The conversation covers real-world examples including GPS-enabled job tracking, automated equipment checklists, and smartphone scanning tools that eliminate manual measurement. They also discuss how operational software can become a competitive advantage and even increase the enterprise value of your business.