【電話応対】ビジネスマナー｜ついやってしまいがちな間違い《原田英美子》

Thank you for watching. ▼Click here to subscribe to the Japan Management Association channel https://www.youtube.com/c/日本経営理化会?sub... From the basics of business etiquette to mistakes that you tend to make. For those who are just about to enter society and those who are too embarrassed to ask, we will teach you manners that are not too strict and are "just right" to be liked by others. This time, it's the telephone answering edition. I hope you will use it for new employee training and relearning. In addition to the business card exchange edition uploaded earlier, I will also upload the language and greeting edition. ■Instructor introduction Harada Emiko (Harada Emiko) Emi Company Representative Well-known for hospitality recruitment and human resource development. After working for a construction company in Kyoto City, she joined Ogawa Coffee in 1990. After serving as the manager of the management department and the head of the human resources department, she traveled all over the country to recruit new employees as the head of the president's office, established an original training program, and focused on human resource development after joining the company. Based on her experience, she has recently been giving lectures and training sessions on topics such as "recruitment know-how" and "the role of female managers" at public organizations and companies around the country. She is well-known for teaching "business manners that people will like," "table manners," and "hospitality unique to Kyoto," which she learned while interacting with many successful people, celebrities, and executives. She is the author of "Are you sure you want to hire like that? ~The miracle of Kyoto Ogawa Coffee, brought about by thoughtful hiring~" ●The Japan Management Association has been consistently providing "thoughts and techniques" for presidents for 50 years. If you subscribe to the channel, you will constantly receive information that is useful for management, such as seminar information by famous managers and lectures by rare and famous managers: https://bit.ly/36UaM1Y ▶Japan Management Association: https://www.jmca.jp/ ▶National Management Seminar: https://www.jmcatop.jp/?from=cojp ▶Official Facebook:   / jmca.jp   #BusinessEtiquette#TelephoneHandling#Japan Management Association