Reimagining the Safety Net: Shaping Systems of Care with Technology and Policy

America’s safety net is a complex network of programs and services that have gone through many changes over decades. As communities face rapid social, economic, and technological change, our country has an opportunity to develop a more resilient, more responsive system and better connect people to support. In this conversation, Code for America’s Director of Safety Net Policy Danny Mintz talks with Social Workers Who Design Founder Rachael Dietkus, SKH Consulting CEO and Food and Nutrition Service Senior Advisor Shavana Howard, and Center on Budget and Policy Priorities Director of Medicaid Eligibility and Enrollment Jennifer Wagner about challenges in public service delivery and how a human-centered approach can yield a stronger safety net. This was presented at Code for America Summit 2026. https://summit.codeforamerica.org/