Why Aaron White Bought an Agency Before Building the Product

Why would a founder buy a professional services agency before building a software product? In this episode of Leap to Scale, Justin Davis and Greg Ross-Munro talk with Aaron White, CEO and co-founder of outbound.com, about his unconventional path from agency owner to building an AI-powered advertising platform. Aaron shares how his team identified high-value automation opportunities, turned services into scalable systems, and used AI-assisted advertising to create operational leverage. The conversation covers agency growth, productized services, software-enabled businesses, culture versus process, and why now may be one of the best times to build with AI.