Amy Gleason’s Push to Modernize Healthcare

Corporate website: surescripts.com (https://surescripts.com/) https://surescripts.com/products/prio... https://surescripts.com/surescripts-h... Intelligence in Action newsletter (subscribe): https://cloud.comms.surescripts.com/iia Follow “There’s a Better Way” on Apple Podcasts, Spotify, Amazon Music, or wherever you listen. Episode Description: No one understands the patient burden better than Amy Gleason, who lived it as a caregiver navigating her daughter’s rare disease diagnosis before bringing that experience into her work leading national health technology reform. Listen in as she shares how the CMS Health Tech Ecosystem, the effort to “kill the clipboard,” and a renewed push for trust are all working to make healthcare follow the patient—not the other way around.   In this episode: 0:00 – Intro: What if the biggest shift in healthcare is a patient finally getting to own their own story?  2:00 – A new center of gravity: CMS launches the Office of Health Technology and Products  4:00 – Amy’s better way: patients getting access on their own terms, without faxes or paper  5:00 – The TED Talk moment: mysterious symptoms and a week-long wait for biopsy results  7:00 – “She has a life-threatening disease”: a diagnosis day of canceled tests and a midnight scare 10:00 – What should have been different: faster diagnostics and technology built around the patient, not the paperwork  14:00 – The real barrier isn’t technology—it’s data trapped in silos  16:00 – Trust, not tech: how HIPAA myths and misplaced caution keep health data from following patients  17:00 – Kill the Clipboard, Axe the Fax: launching the CMS Health Tech Ecosystem at the White House  19:00 – Verified and live: more than 800 companies and the first CMS-certified Medicare apps  23:00 – TEFCA, QHINs, and CMS-aligned networks: how they work together, not in competition  25:00 – Prior authorization’s next test: a new pledge with October and January deadlines  27:00 – Available isn’t useful: why 51 patient portals still aren’t enough  29:00 – Healthy caution vs. inertia: distinguishing real risk from resistance to change  32:00 – The clearest sign the change is sticking: patients aren’t waiting anymore    Follow “There’s a Better Way” on Apple Podcasts (https://podcasts.apple.com/us/podcast...) , Spotify (https://open.spotify.com/show/1Z1apIa...) , YouTube (   • There’s a Better Way: Smart Talk on Health...  ) or wherever you listen.   Know someone working at the intersection of healthcare and technology? Share this episode.