Real Multi-Agent AI: What Outshift by Cisco Is Deploying Today - PSOETI-2001

Multi-agent AI is moving beyond ideas and into real business experimentation. Let's examine how Outshift by Cisco is translating multi-agentic AI into practical reference use cases across the ecosystem. You'll see examples like Swisscom's multi?agent change validation workflow that reduces outage risk, Webex?powered multi?agent journeys for complex healthcare scheduling, and emerging cognitive patterns running on popular autonomous agent platforms such as Claude Code. We'll also highlight the core ecosystem capabilities making these deployments viable - discovery, interoperability, identity, observability, and cognition, - and share what these early implementations reveal about where multi-agent systems can deliver measurable value next. Speaker: Tushar Agrawal, Senior Director, Product Management, Cisco Event: 2026 Las Vegas Technical Level: Intermediate Technology: AI, Emerging Technologies Session Type: Product or Strategy Overview Track: AI, Emerging Technologies