Gizem Gökçe - Your Jira Is Hiding Things From You: Where Are You Losing Time and Money?

Więcej niż Jira'26 Gizem Gökçe, OBSS Session: Your Jira Is Hiding Things From You: Where Are You Losing Time and Money? Your Jira Is Hiding Things From You: Where Are You Losing Time and Money? Every day, teams make decisions based on what they can see in Jira. The problem is that some of the most valuable insights are hiding in plain sight: bottlenecks, waiting times, risks, inefficiencies, and opportunities to improve. As organizations adopt AI, the challenge becomes even bigger. It's no longer enough to understand what happened. You also need to prove whether anything actually improved. In this session, we'll follow a real-world story to uncover the information hidden behind Jira tickets, processes, and service operations. Most teams have opinions. The best teams have answers. If you're responsible for team performance, service delivery, process improvement, or AI adoption, these are questions you will eventually be asked to answer: • Why are we slower than we think? • What is really causing delays? • Where are we losing time without realizing it? • Are we delivering the service we promised? • Can we prove that AI is creating real value? Join us to learn how to turn Jira from a system of record into a source of operational insight, helping teams uncover hidden risks, eliminate waste, and turn data into measurable business outcomes.